Privacy Policy
Commercial enquiry data handling, statutory compliance under DPDP Act 2023 and GDPR, and cookie consent controls.
1. Who we are
This website, www.nagdevproducts.com, is operated by Nagdev Products Private Limited (CIN U15400GJ2019PTC110518), a castor oil and derivatives manufacturer.
Registered plant: Survey No. 301 P-2, Jada-Kotarwada Road, Village Sardarpura, Post Ravel, Taluka Deodar, District Vav-Tharad, Gujarat 385330, India.
Head office: 612, 6th Floor, Sharan Circle Hub, SP Ring Road, Zundal, Gandhinagar 382421, Gujarat, India.
Email: nagdevproducts@gmail.com Ā· Phone/WhatsApp: +91 63520 98306
For the purposes of the Digital Personal Data Protection Act, 2023 (India), we are the “Data Fiduciary” for personal data collected through this website. For visitors from the EU/UK, we are the “controller”.
2. Scope
This policy covers personal data collected through this website and through enquiries you send us by email, phone or WhatsApp after visiting it. It does not cover third-party websites we link to. Our farmer-facing mobile app (Nagdev Khedut), when launched, will have its own privacy policy.
3. What we collect
a) Information you give us: name, company name, job title, email, phone/WhatsApp number, country/city, products of interest, quantity, grade, packaging, destination port, and any message or file you send with an enquiry, quote request or sample request.
b) Business information: purchase orders, shipping and billing details, and correspondence when you become a buyer or supplier.
c) Farmers and seed suppliers: name, village, phone number and seed quantity details you share with us for castor seed supply.
d) Automatically collected data: IP address (shortened by Google Analytics), browser and device type, pages visited, time on page, referring website and approximate location (city/country), collected through cookies and similar technologies (see Section 8).
We do not ask for, and ask you not to send, sensitive data such as bank account numbers, card details, passwords, government ID numbers or health information through the website.
4. Why we use it
- To reply to enquiries and send quotations, samples, TDS, COA and other documents you request.
- To process and deliver orders, arrange shipping and export documentation, and issue invoices.
- To buy castor seed from farmers and suppliers and keep related records.
- To keep business records and meet legal, tax, customs and export obligations.
- To understand how visitors use the website and improve it (analytics).
- To keep the website secure and prevent misuse.
- To send occasional product or price updates only if you have asked for them; you can stop them at any time.
We do not sell personal data, and we do not use it for automated decisions that legally affect you.
5. Legal basis
India: we process personal data on the basis of your consent (for example, when you submit a form or contact us) and for legitimate uses permitted by the DPDP Act, including performing a contract you ask for and complying with law.
EU/UK visitors: we rely on (i) steps you request before entering a contract (enquiries, quotations, samples), (ii) performance of a contract, (iii) legal obligations, (iv) our legitimate interest in running and securing our business and website, and (v) your consent for analytics cookies.
7. International transfers
We are based in India. Some of our service providers (for example Google, Vercel and Meta) may store or process data outside India, including in the USA and EU. If you contact us from outside India, your data will be transferred to and processed in India. We transfer data only as permitted by applicable law and rely on our providers' standard contractual safeguards where required.
9. How long we keep it
- Enquiries that do not lead to business: up to 3 years from our last contact.
- Customer, supplier and farmer transaction records: as long as Indian tax, company and customs law requires (generally up to 8 years).
- Analytics data: 14 months (Google Analytics retention setting).
After that we delete or anonymise it.
10. Security
We use HTTPS across the website, restrict access to personal data to staff who need it, and use reputable providers with their own security controls. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your data and will notify affected persons and authorities of a personal data breach as required by law.
11. Your rights
Subject to applicable law, you can:
- ask what personal data we hold about you and get a summary of it;
- ask us to correct, complete or update it;
- ask us to delete it, where we no longer need it or are not legally required to keep it;
- withdraw consent at any time (this does not affect processing already done);
- nominate another person to exercise your rights if you die or become incapable (India);
- object to or restrict certain processing, and receive your data in a portable format (EU/UK);
- raise a grievance with us, and if not satisfied, complain to the Data Protection Board of India or, for EU/UK residents, your local data protection authority.
To exercise any right, email nagdevproducts@gmail.com with the subject “Privacy Request”. We will respond within 30 days and may need to verify your identity.
12. Grievance Officer
Grievance Officer, Nagdev Products Private Limited
612, 6th Floor, Sharan Circle Hub, SP Ring Road, Zundal, Gandhinagar 382421, Gujarat, India
Email: nagdevproducts@gmail.com (subject: “Grievance”) Ā· Phone: +91 63520 98306
We acknowledge grievances within 48 hours and aim to resolve them within 30 days.
13. Children
This website is for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us data, contact us and we will delete it.
14. Changes to this policy
We may update this policy from time to time. The latest version is always on this page with the “Last updated” date. If we make significant changes, we will show a notice on the website.
15. Contact
Questions about this policy: nagdevproducts@gmail.com Ā· +91 63520 98306